Reviews
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I Love The Franklin
08/07/2010The franklin was perfect for us. personal service spotless room most comfortable bed ever and great location! i tried to book a room in time square but couldnt. this hotel ...
The Franklin was perfect for us. Personal service spotless room most comfortable bed ever and great location! I tried to book a room in Time Square but couldnt. This hotel was my second choice but it will ALWAYS be my first choice now. We had the King so it was a bigger room. I requested to see the petitte queen room. It was TINY but the beds comfort make up for the room size. I would be willing to stay in the petitte next time. Besides tiny rooms are part of the NYC experience especially when the room is so comfortable! Oh yea the elevator has an quotold NYquot feel to it and it added to the charm of the hotel. The breakfast was light rolls cereal juice and coffee. Not as big as I expected but good enough to get going in the morning. Wine and cheese in evening was a nice way to relax before getting ready to go out for the night! The doorman made us feel like we were his only guest but I saw him treat all guest this way. The front desk people gave great suggestions for eating out. Even the maids did a fanstatic job Thank you to the wonderful staff. The qualiity of their service can not be understated! The Franklin Hotel and all of NYC made me fall in love with our great country again.
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A Pleasant Experience
11/08/2008The hotel is an older building with all the challenges of a new york walk up. a small room not designed for the queen size bed in it making it ...
The hotel is an older building with all the challenges of a New York walk up. A small room not designed for the queen size bed in it making it hard to walk in the room, a bathroom that is smaller than a closet with the sink in the room and a small clothing closet that functions best for a short trip with few clothes needing to be hung up. That said, the hotel is charming, the free breakfast and wine tasting a plus, and a staff that is as friendly and as good as any I have ever run into. The features of the room are excellent despite the small, room. The antique style elevator is quick and smooth. The sitting room is comfortable, the lobby is small and the library is a window seat lined with books made acceptable by the free computer. What seals the deal is the location. A subway stop around the corner and a variety of retail and eating surrounding the hotel and in walking distance in every direction. Some of the finest museums, Central Park and the East River are all a short walk away. Overall, a wonderful place to stay for a short trip (or in my case, the NY Marathon).
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As advertised
10/22/2008Clean and cozy in a very comfortable neighborhood. the staff was very courteous. i t was a positive experience except for one detail. the window mounted air conditioner was unreliable ...
Clean and cozy in a very comfortable neighborhood. The staff was very courteous. I t was a positive experience except for one detail. The window mounted air conditioner was unreliable and noisy which was unfortunate and cast a negative light over my stay.? I'd probably rethink my decision if I were visiting during warm weather months.
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Will stay again.
09/06/2008Room so small, but excellent hotel.
Room so small, but excellent hotel.
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like home
09/01/2008The franklin may be small, but what it lacks in size it makes up for in service. the staff is very kind and attentive to the clients needs. we had ...
The Franklin may be small, but what it lacks in size it makes up for in service. The staff is very kind and attentive to the clients needs. We had trouble with our safe and when we called the front desk, someone arrived within 3 minutes to fix it. They also assisted us with directions and more food when we requested it. Speaking of food, their breakfast and wine/cheese offerings are top notch. The breakfast includes pasteries, cereal, coffee, tea, expresso, juices and will not leave you hungry. The wine and cheese in the evening is a nice way to relax before going to dinner. The room was small, but well equipped with iPod dock, flat screen TV, safe, blowdryer etc. The renovation is evident and well done. Access to downtown in easy using the subway located at 86th and Lexington, a mere block away. Here you can take the 4,5 or 6 and make connections easily all for $2/ride. What we really liked about the hotel was that it was a calm environment to return to after the hustle of NYC. There are also plenty of cool places to eat traveling east on 87th, You can't beat this hotel for the price, location and amenities.
